Cori Greenfield • Art Director

Market Relaunch

Cricket’s relaunch into NYC

Flywheel work

Our goal was to drive store traffic and gross adds by reintroducing Cricket into the market through bold, neighborhood relevant creative, touting the AT&T network. Based off our TA research, we scaled back the use of our characters in the beginning and brought in lifestyle to reflect the energy of the city, and used character sparingly or blended into the images to signify ‘we’re in your city’. We sourced as much stock as we could, and where it fell short we supplemented with AI. We created this campaign simultaneously with a market relaunch in Detroit, but because I owned NYC and my partner owned Detroit, that is why just NYC is featured.

Channels

OOH

DOOH

Social

CTV

Digital Audio

Digital Banners

Print (store front + interior)

Locations

  • Manhattan
  • Queens
  • Bronx
  • Brooklyn
  • Staten Island
  • General NYC

Metrics

  • Net Adds: +250% YOY (new customers)

  • Port-Ins: +50% YOY (phone carrier switch)

Timeline

  1. Dec-Apr development
  2. Mar-Oct rollout


Cricket store front

Brooklyn shown, elements were created for each borough

Cricket store interior elements

Welcome wedge

CTV

NY Transit OOH

DOOH

Borough DOOH

— ROLES

Sr CD: Sarah Rogers

ACD: Alex Zozokos

ACD: Ben Kochuyt

Sr AD: Cori Greenfield

Sr AD: Jess Hall (Detroit MR)



— DATE

Q1 2026