Cori Greenfield • Art Director

Market Relaunch

Cricket’s relaunch into NYC

Flywheel work

Our goal was to drive store traffic and gross adds by reintroducing Cricket into the market through bold, neighborhood relevant creative, touting the AT&T network. Based off our TA research, we scaled back the use of our characters in the beginning and brought in lifestyle to reflect the energy of the city, and used character sparingly or blended into the images to signify ‘we’re in your city’. We sourced as much stock as we could, and where it fell short we supplemented with AI. We created this campaign simultaneously with a market relaunch in Detroit, but because I owned NYC and my partner owned Detroit, that is why just NYC is featured.

Mediums

Print (store front + interior)

CTV

OOH

Influencer content

Social

Dynamic Mobile

Digital Audio

DOOH


Locations

  • Manhattan
  • Queens
  • Bronx
  • Brooklyn
  • Staten Island
  • General NYC

Early Results

  • Net Adds: +250% YOY (new customers)

  • Port-Ins: +50% YOY (phone carrier switch)

Timeline

  1. Jan-Apr development
  2. Mar-Oct rollout


Cricket store front

Brooklyn shown, elements were created for each borough

Cricket store interior elements

Welcome wedge

CTV

NY Transit OOH

Influencer content

in-feed stories and carousels

by Dasha Kofman (33.9K insta followers, 180k tiktok followers)

Social posts + story

CAPTION: Get a fast, reliable and affordable unlimited plan right here in [borough]. Visit a store to see what Cricket can do for you. Speed restrictions apply.​​

HEADLINE: FREE A17 when you switch​​

DESCRIPTION: 5G on the AT&T network

CTA: Learn More

LINK: https://www.cricketwireless.com/stores/locator


Dynamic mobile banners

Digital Audio

DOOH

Borough DOOH

— ROLES

Sr CD: Sarah Rogers

ACD: Alex Zozokos

ACD: Ben Kochuyt

Sr AD: Cori Greenfield

Sr AD: Jess Hall (Detroit MR)



— DATE

Q1 2026